With the upgrade to new myHaven, this document will provide a basic walkthrough of the major changes to the look and feel of the website!

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When myHaven has been updated or its web pages are distorted or not displaying certain features, you may have to clear the browser cache (saved data) that the browser uses to improve performance.

Please reference the handout which covers this action for several popular browsers.  Do this by clicking on the link above "Clearing Your Browser Cache."

(.pdf, 929K)
In general software updates are applied as soon as they are generally available and will be applied during a 6:00AM to 6:30AM window. Server reboots may be necessary. A yellow warning message will appear below myHaven banner at the top of the page to notify you of these short-term outages.


Moving Around in myHaven Portal

Navigating around the myHaven portal will involve the use of:
  • Tabs:  major functional areas along the top of the page.  The tabs represent different roles of the individual who is logged on.
  • Navigation sidebar/menu:  along the left side of the page, shows expandable, catagories of subordinate functionality within a tab
  • Navigation path (bread crumbs):  below the tabs, ("Your are here:") shows how you arrived at the current page.  Additionally, a subordinate navigation path may also exist within the context of an individual functional feature.
  • Buttons:  executes some action or event
  • Links:   standard Web links that take you to external Web pages or to an internal page or position within a long page.
These navigational methods mentioned are associated with background processing, logic, and database interactions. 
In general, you should not use your browser's "Back", "Forward", and "Refresh" buttons, because there is no specific portal functionality associated with these browser buttons and their use typically will generate a warning/error page  or return you to the initial page of page hierarchy or path.